Submit a ticket for Registration Support. Registration Failed session[null] [email protected] Registration failed because Registration Reject reason: resourceUnavailable The number of registered stations exceeded the capacity specified on the license file. The following code sample illustrates how to set the heartbeat interval in TSAPI. The difference in this method when compared to the former is that the application would have to get the call ID for the call in question. http://objectdevcorp.com/error-codes/basic-error-codes.html
Any Clue? 2011-10-14 23.37.22,973 com.avaya.cmapi.monitor.MonitoringServicesImpl stopMonitor WARNING: Exception on removeCallControlServicesListeners ch.ecma.csta.errors.InvalidDeviceStateException: Switch name must be set for [tel:80004;phone-context=xxxxxyyyy.com] at com.avaya.cs.callcontrol.CallControlSnapshotImpl.getSwitchNameFromDeviceID(CallControlSnapshotImpl.java:2499) at com.avaya.cs.callcontrol.CallControlSnapshotImpl.removeCallControlListener(CallControlSnapshotImpl.java:2278) at com.avaya.cmapi.monitor.MonitoringServicesImpl.removeCallControlServicesListener(MonitoringServicesImpl.java:4171) at com.avaya.cmapi.monitor.MonitoringServicesImpl.stopMonitor(MonitoringServicesImpl.java:1589) at com.avaya.cmapi.monitor.MonitoringServicesImpl.cleanupMonitorStart(MonitoringServicesImpl.java:4083) at com.avaya.cmapi.monitor.AddListenerCallback.handleException(AddListenerCallback.java:121) at There is no specific limit on the number of simultaneous single-step-conferences or service-observe calls. The request in such cases will be positively acknowledged. ▲ Back to the top How can the calling party information be extracted when a call is directed to a monitored ACD? For applications using the Java API RegisterDevice (3.0) returns an asynchronous event indicating the success or failure of the registration request. https://support.avaya.com/public/index?page=content&id=SOLN237987&pmv=print&impressions=false
Check the version of switch or license file" in response to a registration request? Release 4.1.0 of the AE Services TSAPI client used with AE Services Server 4.1.x contains several enhancements from AE Services Release 3.1, as described below: The AE Services Release 4.1.0 TSAPI When a TSAPI message is received, a new directory named 'TSAPI' will be created in it.
Call origination restriction on the redirecting device. Every device, added to the SDB, is associated with a Tlink group. Can TSAPI be used to get to the media stream on Communication Manager? Avaya Tsapi Error Codes For all the active parties in the call, the 'Local Conn Info' field shows 'Connected' status for parties in a talking state, where as it shows 'null' when the party has
Verify that the deviceID has a switch connection name in it, and that the corresponding switch connection's state is 'Talking'. ▲ Back to the top FAQ Sections Registering and Unregistering Session Avaya Aes Logs Your cache administrator is webmaster. There are many possible reasons for the registration to fail. https://www.devconnectprogram.com/forums/posts/list/10074.page The switch is busy with another CSTA request.
A sample code snippet to detect a stream failure is shown next. Avaya Support I have successfully opened an ACS stream using acsOpenStream() and I received some events, but suddenly I have stopped receiving any events. Submit a ticket for Registration Support. Make sure AE Services or the application is configured to use IP addresses on communication manager that are dedicated and configured to handling H.323 and AE Services device registrations If there
For example, if a call monitor is added on a call object, then the monitor ends when the call is terminated. With AE Services server Release 4.1.0 or later, a TSAPI application can set this heartbeat interval value. Avaya Aura Application Enablement Services Administration And Maintenance Guide Starting with Release 5.0 Communication Manager allows 1000 messages per second, and the procr interface can be used for CTI traffic on the medium and large platforms. What Is Avaya Dmcc Multiple unsolicited events could be received for a single monitor.
Statically set the Call Server IP address to the same IP address as is being used by AE Services as the Communication Manager registration IP address. his comment is here In Chapter 3, section 'API Control Services (ACS) functions and confirmation events', it is mentioned that the serverID field is passed as part of acsOpenStream() call, and the field should contain Is it possible to use the CSTA protocol without the TSAPI library to communicate with Avaya's Communication Manager? When a device is not connected or switches to out-of-service state, after the device monitor is started, monitoring for this device ends. Avaya Csta Error Codes
Notice that it is a generic TSAPI document, and not specific for Communication Manager. What causes the error TSERVER_BAD_PDU in a TSAPI application? If the Security Database (SDB) is enabled then the access to devices is validated as per the SDB. http://objectdevcorp.com/error-codes/beckhoff-error-codes.html Use the TSAPI snapshot services like 'cstaQueryAgentState', 'cstaQueryDeviceInfo', 'attQueryACDsplit' and 'attQueryAgentLogin' to get the desired status information. ▲ Back to the top How can my TSAPI application determine the active parties
This delay should be at least 500 ms. If the switch connection is not operational, then this notification can not be sent and the registration attempt releases the DMCC_DMC license and attempts to register 'the old way'. TSAPI does not provide functionality for getting the IP addresses used for media transmission, given an extension.
How can one reduce the load between the Avaya server and the TSAPI client application? If you supplied the Boolean value FALSE for this argument, you will only be notified when the incoming event queue transitions from empty to non-empty. The CSTA_MONITOR_ENDED event indicates that the object being monitored no longer exists. Look for errors in the registration request itself (dependency mode, media mode, etc).
Avaya's TSAPI service and DMCC services are the only ways to communicate with the Avaya's AE Services server using the CSTA protocol. Call is in vector processing. ▲ Back to the top Is there a feature available which can allow the supervisor to eavesdrop on the agent - customer conversation? Is it possible to invoke a delay between Agent login and Auto-available? http://objectdevcorp.com/error-codes/beckhoff-nc-error-codes.html Navigate to the '/opt/mvap/conf' directory.
This may be due to switch administration, device maintenance state changes or AE Services to/from Communication Manager connectivity state changes. When the 'Event Minimization' feature on CM is set to 'y' on the CTI link, only one set of events is sent to the TSAPI service even when more than one Create a DevConnect account to join the program. when a party drops out of the call.
When any TSAPI application tries to access a device, either for call control or monitoring purposes, TSAPI service performs validation and verification before providing the access to the device. If there is not even a GRQ (Gatekeeper Request) appearing, then verify that the target CLAN/procr for the registration is accepting H.323 registrations; examine the Allow H.323 Endpoints flag on the How can an application receive event notifications for call state changes on a device (station)? How fast can my application send requests to the AE Server?
This error occurs when the Security Database (SDB) is turned on and the CTI user login that is used by the TSAPI application does not have the permission to access the The V6 version of this method is used here as its structure is // retained for further PDV environment (i.e. Can you register through AE Services using the DMCC Dashboard? Also check the Communication Manager IP_API_A licenses using the 'display system-parameters customer-options' form.
Please try the request again. What is a heartbeat interval and how can a TSAPI application set this value? What could be the reason for getting the event: "Received unregistration request from switch reason:2009 text:2009-Unregistering User moved, extension: #### "?