Create/Manage Case QUESTIONS? No Yes Menu Close Search SOLUTIONS Solutions Overview Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government PRODUCTS Product Overview Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z SERVICES Create/Manage Case QUESTIONS? Install logs reveal following errors: FATAL ERROR: The profile for the user is a temporary profile. http://objectdevcorp.com/backup-exec/backup-exec-2012-remote-agent-install-error-1603.html
CALL US: 1 (866) 837-4827 Solutions Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government Products Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z Services Education Services Business Critical Dell PE 2900. 0 Message Accepted Solution by:bruzmuse2009-02-12 bruzmuse earned 0 total points Comment Utility Permalink(# a23624060) I had to install the remote agent locally on the new server from Veritas does not guarantee the accuracy regarding the completeness of the translation. Attachment Products Subscribe to Article Search Survey Did this article answer your question or resolve your issue? https://vox.veritas.com/t5/Backup-Exec/Backup-Exec-Agent-install-error-1603/td-p/707810
If the unintall process fails then you can run Fixit utility from Microsoft to remove corrupted installations and then install the newer version after reboot. My Install log has a last line ofCommand Line = INSTALLLEVEL=200 ADDLOCAL=ALL REBOOT=ReallySuppress EXE_ENVOKED=1 ALLUSERS=1 ENABLEADVRT=1 RAWSADVRTISENAMELIST="MGTSERVER1;" TRANSFORMS="c:\VxPushRA\RAWS32\1033.MST: ERROR: Installation failed with error 1603. HKEY_LOCAL_MACHINE | SYSTEM | CurrentControlSet | Services | VirtFile HKEY_LOCAL_MACHINE | SOFTWARE | Microsoft | Windows | CurrentVersion | DIFx HKEY_LOCAL_MACHINE | SOFTWARE | Microsoft | Windows | CurrentVersion | DIFxApp I have looked for a solution to no avail.
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OK, more poking about online revealed this article: https://www-secure.symantec.com/connect/forums/cannot-install-remote-agent-please-help Windows installer may be preventing the new agent from going in. GetLastError = :0 Option 1 - Install locally Copy C:\Program Files\Symantec\Backup Exec\Agents\RAWSX64 folder from Symantec Backup Exec server to a temporary location on a client PC. (If your client is 32bit, copy The agent installer thinks there is an existing version of the BE agent installed but it cant remove it so it's bailing out. https://www.veritas.com/support/en_US/article.TECH128630 Join our community for more solutions or to ask questions.
C:\Windows\Installer\610eb.msi 12-20-2014,13:28:13 : CustomAction returned actual error code 1648 (note this may not be 100% accurate if translation happened inside sandbox) + 12-20-2014,13:28:13 : FATAL ERROR: Error 1714.The older version of Error: Installation Failed With Error 1603. Getlasterror = :18 It is recommended that a complete backup of the registry and workstation be made prior to making any registry changes. The push log shows 2 paragraphs within 50 seconds of each other, and the push seems to have worked. Close Sign In Print Article Products Article Languages Subscribe to this Article Manage your Subscriptions Problem Backup Exec Remote Agent for Windows installation fails with an unexpected error: Invalid Class
Re-pushed the agent and this time it repoted that the agent was installed and for the first toime it stated that the remoe server required a reboot. https://www.veritas.com/support/en_US/article.TECH170286 No Yes Did this article save you the trouble of contacting technical support? Install Failed With Error Code 1603 Backup Exec Now there appear to be dozens of issues relating to 1603 and actually I have another on a SQl server that appears to be related to the agent's failure to install Final Error: 0x643 - Fatal Error During Installation. The RAWSINST-2010.log will contain dialog like: 04-09-2010,09:43:03 : Set RAWS Media path: C:\temp\RAWS32\install\media\ 04-09-2010,09:43:03 : RawsDlgSequence::CheckInstMode 04-09-2010,09:43:03 : BEOperations::BE_GetInstalledProdCodeVersion 04-09-2010,09:43:03 : Found 12.5.2213 RAWS32 Product. 04-09-2010,09:43:03 : Early version detected, not
Attachment Products Subscribe to Article Search Survey Did this article answer your question or resolve your issue? check over here Attachment Products Subscribe to Article Search Survey Did this article answer your question or resolve your issue? It is possible that updates have been made to the original version after this document was translated and published. C:\RAWS32\>setupaofo Note: If setupaofo.cmd is run to install the AOFO, the server must be rebooted to initialize the AOFO driver. 4. Error: Installation Failed With Error 1603. Getlasterror = :0
GetLastError = :0" Error Message ERROR: Installation failed with error 1603. Backup Exec 2012 Manual Agent Install No Yes Did this article save you the trouble of contacting technical support? Close Sign In Print Article Products Related Articles Article Languages Subscribe to this Article Manage your Subscriptions Problem Push install or a manual install of Remote Agent fails with the
I took the opportunity to remove the BE agent using Programs and Features, rebooted the server etc and tried to re-push the agent getting the vague error 1603. When I execute SETUPAA.CMD the remote agent is still not installed.I have been installing remote agents since version 8.5 or so, so I should know how to do it, but I Before I really delved into the log files I followed the following article to remove the BE Agent manually: http://www.symantec.com/business/support/index?page=content&id=TECH130940 Nothing,still 1603. Symantec Endpoint Protection Error 1603 It is possible that updates have been made to the original version after this document was translated and published.
Great care should be taken when making changes to a Windows registry. You can download it from http://www.microsoft.com/downloads/details.aspx?familyid=5b2c0358-915b-4eb5-9b1d-10e506da9d0f&displaylang=en Solution 5: Install Service Pack 1 for Backup Exec 2010 The fix for the GetVMwareGuest error above has been released in Service Pack 1 for Backup Exec 2010. It can be obtained from http://www.symantec.com/docs/TECH136199. You may also refer to the English Version of this knowledge base article for up-to-date information. weblink GetLastError = :0Backup Exec installation logs gives the following error: (Figure 1).
Veritas.com Support Veritas Open Exchange Login or Join Communities Information Governance Backup and Recovery Business Continuity Partners Inside Veritas Vision 2016 Developers Blogs Groups Vision 2016 Veritas.com Support Communities Information Governance The command line interface. I've also seen reports of this error occurring on Windows 2000 servers that have not been updated to SP4, so if that condition applies to you, address that and run the Contact your technical support group. 12-20-2014,13:28:13 : Action ended 13:28:13: RemoveExistingProducts.